GENERAL FAQ’S

Can you set up my personal equipment?

We will set up and maintain equipment owned and provided by Tailgate Guys. You are welcome to bring and personally set up your own permitted equipment that does not exceed the allocated space for the reserved tailgate spot.  TG does not permit extra tents, deep fryers, pull-behind smokers/grill, open flames or loud generators.

When is payment due?

For full season guests, 50% is due at the time of booking, with the remaining balance due by August 1st.  For individual game guests, full payment is due within seven days of the day of booking.

What is the cancellation policy?

For full season guests, in order to receive a full refund, the reservation must be cancelled more than 21 days prior to the beginning of the season. For individual game guests, in order to receive a full refund, the reservation must be cancelled more than 21 days prior to the game.

Can I advertise at my tailgate?

Banners and signage recognizing businesses, a political candidate or any other form of solicitation may not be displayed nor may promotional materials be distributed without prior approval by Tailgate Guys and the university. You are allowed to print your company name on the Tailgate Guys sign provided in your package, however no other corporate signage may be displayed while on site.

Are there sound limitations?

Yes, live music and excessive amplified sound are not permitted on the Tailgate Guys’ site.

Will Tailgate Guys clean up my tailgate after I leave?

For your convenience, we provide cleanup services following each game. Excessive trash in your areas could create additional fees for cleanup.

If I have a full season package and want a TV, do I have to get it for every game?

No, a TV package can be reserved for a full season or individual game.  However, there are a limited number of Media Packages available for each game and are subject to sell out.

What is your rain policy?

If they play we stay. If severe weather conditions were to set in and TG is forced to cancel, all packages will receive a credit equal to half of the package balance paid towards a future game.

RETURNING GUEST FAQ’S

How does the renewal process work?

Typically in the spring, we open up priority renewals to the previous season’s guests to be able to secure a reservation.  Once the priority period is over, we open up all available packages to new guests.

Do I keep my same location from year to year?

Yes. Given that the university does not change the site, full season guests are able to maintain the same location from season to season if they would prefer.

Can I switch locations if I want to?

Yes, you are able to switch locations from season to season.  Tailgate Guys welcomes location requests, but there is no guarantee that a specific spot can be guaranteed.

Can I add additional items that I did not have last year?

Yes, given availability you are able to add additional items to your reservation that you did not have during the previous season.

Can I upgrade my package from season to season?

Yes, given availability, you are welcome to upgrade your package from season to season.  However, your tailgate location will likely have to move since each location is established based on the size package that will fit.

NEW GUEST FAQ’S

How will I know where my tailgate will be located? Can I choose the location?

For individual game guests, locations are sent out via email the Monday before the game. Tailgate Guys welcomes location requests, but there is no guarantee that a specific spot can be guaranteed. For new full season guests, all available locations will be sent out in the order in which the reservations were received.  The location process begins once priority renewal period has finished and all available locations have been identified.

Can I reserve an individual game package or does it have to be full season?

Tailgate Guys offers both full season and individual game packages.  All packages are subject to availability.

How do I find out price and availability of the tailgate package I am interested in?

If you are interested in knowing Tailgate Guys’ current pricing and availability, please click here to fill out an online inquiry with any questions you might have.

Can I secure a package before priority renewals?

No, as a part of the priority renewal process, guests from the previous year are given the first opportunity to book their tailgate package.  Once the priority period has finished, all available packages will open up to new guests.

SCHOOL SPECIFIC FAQ’S

To view FAQ’s for your specific school, select from our locations below.